Retail

Shipping Policy

Customers pay for shipping. We ship all throughout the United States, internationally, and to PO boxes. Customers choose between USPS and UPS shipping during checkout. If an item is in stock, customers also have the option of overnight or express shipping for an additional charge.

In stock items will ship within 1 to 2 business days. Items not in stock will ship within 3 to 4 business days. Orders can be processed 9 am to 5pm eastern time Monday through Friday.

We offer complementary USPS domestic shipping on order over $100 (excluding taxes and shipping costs).

No signature is required for receipt.

Orders with multiple items will be shipped together once each piece is ready. Each piece comes in a decorative gift box with a designers biography card.

Returns Policy

Please contact us if you wish to make a return. To receive a full refund or exchange, returns must be postmarked within 10 days of arrival, unworn, and in original packaging. Customers pay return shipping, unless jewelry has arrived damaged.

Send returns to:

Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036

Send returns to:

Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036

- See more at: http://www.michalgolan.com/policies.html#sthash.OoYPPL6w.dpuf

Send returns to:

Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036

- See more at: http://www.michalgolan.com/policies.html#sthash.OoYPPL6w.dpuf

Repairs Policy        

We offer free repairs. We can not guarantee we will be able to repair all items. Customers pay shipping costs. Repairs will not be made on items purchased from unauthorized retailers. Please contact us if you need an item repaired.

Send repairs to:

Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036

Payment policy

We gladly  accept payment through all major credit cards ( VISA, MASTERCARD, AMEX, DISCOVER ) & PAYPAL.

Privacy Policy

We will never sell your information or use it for any other purpose than to improve your shopping experience. We will not store credit card information without your permission. We do not charge your credit card until you have approved the charge.

We will store information about you such as name, address, email address, and past purchases. We may use your email address to contact you, if you are receiving information or promotions you do not wish to receive feel free to unsubscribe from our email list.

We utilize Google analytics to better understand our customers and improve our website. We use Google analytics cookies from Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting to gather non-identifiable personal information. Gathering information allows us to better understand who our customers are and how to tailor the shopping experience, and our product to them. You can opt-out of cookies by going to your Google settings.

At some point we may use Google remarketing to advertise online. We may use cookies to optimize our online ads and base them on your past visits to the site. We may also use Google Display Network Impression Reporting or the DoubleClick Campaign Manager integration and related cookies to understand the effectiveness of our ads, the impressions, and how they relate to our site.

Security

We use reCAPTCHA and AlphaSSL 256 bit enable encryption.

 

Please contact us with all other questions and inquiries.

Wholesale

Shipping Policy

Shipping is done via UPS. Customer pays shipping costs, the minimum shipping cost is $10. We ship nationally and internationally, no shipping to PO boxes. Please allow 4 to 6 weeks for delivery. If it is a rush order let us know.

Return Policy

We accept returns within two weeks of order arrival. We do not accept returns of past season merchandise. Customer pays return shipping. Please include a note stating reason for return and contact us before returning merchandise.

Send returns to:

Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036

Repairs Policy        

We offer free repairs. We cannot guarantee we will be able to repair all items. Customers pay shipping costs. Please contact us if you need an item repaired.

Send repairs to:

Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036

Payment policy

We allow net 30 payments after first order and with submission of appropriate credit references. New customers must pay credit card or C.O.D.  We accept MasterCard, Visa & AMEX. Your card is charged at the time of shipping. This website does not process payments. Please call with credit card information or enter in "comments" section. Your card is charged at the time of shipping. We will call to confirm credit card information and get approval for charges.

Minimum Order Policy

All opening Jewelry orders have a $500 or 12 piece minimum. Please call for Belt or Judaica minimums. Orders under $100 are subject to a $10 service charge.

Privacy Policy

We will never sell your information or use it for any other purpose than to improve your shopping experience. We will not store credit card information without your permission. We do not charge your credit card until you have approved the charge.

We will store information about you such as name, address, email address, and past purchases. We may use your email address to contact you, you may ask us to not email you.

We utilize Google analytics to better understand our customers and improve our website. We use Google analytics cookies from Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting to gather non-identifiable personal information. Gathering information allows us to better understand who our customers are and how to tailor the shopping experience, and our product to them. You can opt-out of cookies by going to your Google settings.

At some point we may use Google remarketing to advertise online. We may use cookies to optimize our online ads and base them on your past visits to the site. We may also use Google Display Network Impression Reporting or the DoubleClick Campaign Manager integration and related cookies to understand the effectiveness of our ads, the impressions, and how they relate to our site.

Security

We use reCAPTCHA and AlphaSSL 256 bit enable encryption.

 

Please contact us with all other questions and inquiries.